FAQ & Information

Industrial inkjet printer is a printer used by the manufacturers for printing the variable data on their primary secondary and tertiary products. 

Industrial inkjet printers are used in the manufacturing lines by the manufacturers and Original Equipment Manufacturers (OEM’s) to print the variable data on the primary secondary and tertiary products which they manufacture.

  • Used for printing variable data Company logo Barcode Lot Number Etc on Primary Secondary and Tertiary products 
  • For internal and external tracking and safeguard both the manufacturer as well as the Consumer 
  • To maintain less inventory of finished goods etc.

KGK Jet manufacturers 
  1. Continuous Ink Jet Printers (CIJ)
  2.  Drop On Demand Printers (DOD)
  3. Thermal Inkjet Printers  (TIJ)
  4. Laser Marking Machine  (UV, CO2, Fiber)

  • A Printer which has ink compatibility for printing on various substrates like PVC, XLPE, ETFE, and HDPE. 
  • A printer which can match the speed of the extrusion line and has quick dry inks to avoid mirror image 
  • A printer which can print on every one meter and has protection against plasticizer (sweating), smudging etc

Consumables are inks and solvents that are used for printing with the Inkjet Printers. 

Any surface or product on which printing/coding is done is called Substrate. 

                          CIJ

                          DOD

Suitable for Printing on non-pours (Rigid) substrate.  

Ideal for porous substrate like paper, cardboard & wood

Performs printing at high speed but low resolution

High resolution printer with more DPI

Use quick dry volatile ink

Use oil-based inks

Printing on primary Product

Printing on secondary and tertiary product

KGK support team suggest right match for customer application after understanding customer product, substrate, work environment, application, production speed,number of lines to be printed and message height.

Sensors are used to detect the pulse and send printing signals to the industrial inkjet printer to print at the right place 

  • Eye Mark Sensor -To sense the black mark on labels and print
  • Proximity Sensor - To detect the product and print
  • Label Gap Sensor  - To identify the gap between two labels and print
  • Reflective Sensor - To control the reflection and deduct the product once and print
  • Fibre Optical Sensor -To sense even if distance between two product is less
  • Ultrasonic Sensor - To detect transparent label
  • Encoder sensors - To detect velocity of object

KGK industrial ink jet machine can print Logo, Graphics, 1D & 2D barcode

Customer can print from 5 X 5 Font Size to 32 X 32 Font Size at a maximum height of 10 mm ranging from single line to six lines

Industrial ink jet machine can print on motion less object 

Yes, we have inks which can be water proof. KGK inks are available based on customer application.

KGK manufactures Black, White, Red, Blue, Green, Yellow, Brown as well as Invisible ink.

For CIJ 

Main body: 400W x 330D x 535H (excluding projection) Head: ø49.2mmx197mm

For DOD (HQ8500)

Main body: 320Wx361Dx342H excluding print head)


KGK CIJ machines has specified operating temperature range:0-40°C with Humidity level :10-85. 

In a Continuous Inkjet Printer, the creation of ink droplets is constant, and this is controlled by a high-pressure pump vibrating the nozzle with a piezoelectric crystal. 

                      1D Barcode

                            2D Barcode

Series of variable-width lines and spaces to encode data is called lines or 1D barcodes. Generally, 1D barcodes hold just hold 8-15 characters.

Use patterns of squares, hexagons, dots, and other shapes to encode data. 2D barcodes can hold up to 2000 characters, while still appearing physically smaller.

Barcode scanners read 1D barcodes horizontally only.

The data is encoded vertical and horizontal arrangement; thus, it is called in two dimensions. Scanner can read 2D from any direction.

Primary packaging is the packaging that comes in direct contact with the product itself. Primary packaging is often attractive and colourful referred to as retail packaging. 

The high velocity of CIJ ink droplets makes the long throw distance possible, although the average is closer to 10 mm for legible coding.

KGK Jet CIJ machines are recommended for primary packaging for various coding like 

- Manufacturing Date/Expiry Date

- MRP (Maximum Retail Price)

- Logo or Graphics 

- LOT Number

- Bar Codes – 1 D and 2 D 

- Batch Number


  • CIJ machine inks are designed to dry fast, so any pause in production often results in dried ink and blocked nozzles. Operators need to clean the print head before they start.
  • KGK Jet has developed Nozzle Capping Technology which automatically close the nozzle with gutter, if the printer is not in use.
  • This prevents ink getting exposed to external environment and contamination. Since there is no cleaning cycle necessary, you don’t need additional cleaning solvent resulting significant savings for customers. 

The Expiry Date is printed either in DD/MM/YYYY format or MM/YY format.

One of the three methods needs to be selected in advance for calculating the date:

  • End of the month: Here the expiry date is set to be the end of the month
  • Carry Over: Here the expiry date is carried over to the same date in next month

  • Beginning of next month: Expiry date is set to be the first day of the next month.

Yes Variety of products can be printed. But it cannot print products of different sizes in a single go.The setting needs to be changed when the product size changes. So it is recommended to print one size in one go. 

How much ink is consumed in the printing process?

It depends on the number of characters that needs to be printed. More the number of characters more the consumption.

Our printer can print minimum single line to a maximum of six lines. Based on the width and height of the character and also the number of the lines the speed of the message varies

KGK CIJ machine can print of verity of substrate such as PVC/XLPE, PP/PE, HDPE, HDP, LDPE, Metal, Laminates, Rubber, Glass, Wood, Carton and Paper. 

Our products are non-polluting to minimize and eliminate harmful emissions without compromising productivity.

KGK CIJ machine are fitted with air pump. For application using dye-based ink no external air is required. External compressed air required for pigment-based inks only

Yes. KGJ CIJ printers are also available in IP65 Ingress Protection against humid and wet production environment. 

KGK CIJ print head are equipped with Air Knife (Positive Air Pressure) to keep the dust & moisture away

KGK CIJ machines have unique feature called "Scheduler: Auto Start & Stop". Designed to start the machine immediately even if machine is not operated for very long time.

The customer just needs to keep the power supply ON. As per set schedule time, machine will start automatically and calibrate parameters like fluid viscosity and check the drop formation as well as charging mechanism.

No service engineer visit is required resulting in longer up time for the machine.

Using USB memory customer can transfer graphic files from desktop to KGK jet machine. 

With Service Management System SMS inbuilt diagnostic tool, a value-added feature of KGK Jet Machine the timely Preventive Maintenance & uptime of machine is taken care which will maximise KGK Machine Reliability. In addition, we recommend to use KGK inks, consumables & spare parts for maximum uptime

KGK CIJ machine has multi-control (slave function) function, by which customer can control up to 16 units by 1 master.

Check the main supply is there or not.

Check the charge unit is clean If not clean it

Check the gutter slider unit shaft is clean If not clean it. Ink should not be left dry

Check the membrane doom is proper. If any one key is not proper replace it

Check the connections and it is connected to the sensor slot.

Check the solvent level in the solvent tank. If it is less than the recommended level fill it.

Check the ink level in the ink tank. If it is less than the recommended level fill it.

Check the viscosity filling time should not be more than a Minute

Check whether there is a physical ink leakage beneath the pump

Fill the ink in the ink tank up-to maximum level

Kindly check do not change or alter encoder parameter setting in the machine while coding.

Run the bleeding cycle and check the jet is in position

Check whether the earthing is proper.

Check the contrast level is proper

A drop-on-demand (DOD) inkjet printer only releases droplets when being triggered, by piezo crystal, to print on porous substrates.

Thermal Inkjet Printers (TIJ) are a variety of DOD Industrial Inkjet Printers that use heat instead of a piezzo crystal to print on porous substrates.

Drop on Demand (DOD) printing use of piezo electric drop on demand printer technology helps achieve high-quality printing of up to 600 DPI and can find ideal use as a large character inkjet printer to print large character print.

KGK DOD printer is ideal for printing on porous materials such as secondary and tertiary cartons. The use of piezo drop on demand printer technology helps achieve high-quality printing of up to 600 DPI and can find ideal use as a large character inkjet printer.
Our high-end models of industrial inkjet printers can be completely customised as per specific needs and requirements

Yes KGK DOD machine are capable of printing 1D and 2D bar code on porous substrate.

Secondary packaging designates the packaging used to group various pre-packaged (Primary packaging) products together.
Tertiary packaging is where the secondary packaging is packed. These are transit boxes in bigger size which ensure the primary packaging is kept intact.

Printing directly on cartons will save a lot for the customer in the following ways

  • The direct print will cost only 1/10 of the label cost.
  • Reduced inventory of boxes as it will print whenever required.
  • Tamper proof, quick dry, oil-based ink printing,
  • No labour cost & improved accuracy as well aesthetics of packaging.
  • Possible to Integrate with customer ERP improves data accuracy.

Ink solvent and cleaning solution are dangerous goods and for the safety of the individual and the universe we need to follow the safety guidelines.

KGK Jet indigenously develop more than 200 kinds of ink for printing on a wide variety of materials, such as cardboard, metal, plastic, ceramics, and food products.

Selection of inks is dependent on customer’s application & substrate. KGK technical team will suggest ink only after passing regress test on customer’s substrate.

Oil based ink dries quicker and has strong adhesion properly as compared to water-based ink. With Thermal Inkjet Printer we have Water Based Cartridge whereas All DOD Printers we use Oil Based Inks . With CIJ technology there is no Oil Based Inks and In CIJ MEK and Ethenol Based Inks are used.

Yes Inks have expiry date. When the ink is exposed to air it losses properties of conductivity & adhesion. Especially when it is pigmented its adhesion property when exposure to moisture from the air is more. So dye based inks have more expiry time than pigmented inks.

In view of commercial manufacturing environment KGK inks are designed to dry within milliseconds as they are mainly MEK Based ( Methyl Ethyl Ketone) and has the property of drying faster.
The Water based and Oil based inks which are used in TIJ and DOD Printers get smudged in the Secondary and Tertiary packaging materials.

Using expired inks will clog your printer’s ink system and destroy the printhead components even if it is not opened or exposed to sunlight. So it is not safe to use.

Since pigment ink uses small colour particles that are held in a suspension. Even sealed container oxidation & evaporation of fluid will degrade the ink over time and that is the reason why KGK pigment-based ink has expiry date of six months.

KGK Jet manufacture inks specifically for KGK machine, keeping in mind customer application and substrate..

Non-branded inks can damage your machine, which damages the print quality, the printer performance, the brand image of your company as well as void your machine warranty. So we insist to maintain both of our brand values by using only KGK Inks and Solvents.

Kindly visit Following link for more detail https://kgkjetindia.com/sustainability/

KGK CIJ machines are customised for particular ink and substate. For replacing recommended ink, kindly contact local service team for more details.

Kindly contact

  • +91 78239 71747 or +91 98403 42033
  • Our technical team will guide you

Kindly call +91 044 6714 1234 or +91 98403 42033, our technical team will guide you for purchase process.

Please email: marketing@kgkjetindia.com or call +91 98403 42033.
Kindly Note: Share PO & invoice number for reference.

Kindly call +91 044 6714 1234 or +91 98403 42033

Kindly call service support +91 044 6714 1234 or +91 98403 42033 The team will direct you to nearest service engineer.

Kindly contact local service or sales team or kindly contact Kindly call +91 044 6714 1234 or +91 98403 42033

Kindly call +91 044 6714 1201 or +91 98403 42033

Kindly call +91 044 6714 1213 or +91 98403 42033

You can make payment by Cheque, DD, Online Bank Transfer
Name of the Account: KGK Jet India Private Limited
Name of the Bank : IDBI Bank
A/c No : 0904102000004428
Branch : OTA, St. Thomas Mount, Chennai – 600 016
IFSC Code : IBKL0000904

In-built value-added feature which triggers for a service request

Service Management System -SMS is inbuilt diagnostic tool, a value-added feature of KGK Jet CIJ machine. SMS play important role in reducing running cost, timely Preventive Maintenance & uptime of machine.

Service Management System -SMS updates are free of cost.

No KGK do not control your machine, we just want to maintain your machine for maximum uptime.

Service Management System -SMS will trigger for service request every 90 days. KGK service engineer prior information regarding update. For confirmation kindly do call local service team or call +91 98403 42033

KGK machines should only be serviced by authorised service engineer. If service attempted by unauthorised person warranty will be void.

The charges differ with model number and location of customer.For estimate kindly contact local service team or call +91 98403 42033.

KGK recommend to change CIJ Ink Filter
For Dye ink: 3,000 hours or 1 Year Whichever is earlier
For Pigment ink: 1,500 hours or 1 Year Whichever is earlier

KGK Jet India Private Limited
Plot No: A-29, SIPCOT Industrial Growth Center, Oragadam, Sriperumbuthur, Kancheepuram, Tamil Nadu 602105, India.
marketing@kgkjetindia.com.

  • AC power supply that has a protective ground conductor
  • Installation should be away from inductive load
  • Machine should always stay in shed (away from sunlight)
  • An input signal from the UPS to this product
  • Ventilated storage for ink and make-up fluid.

Training for operator will be provided during machine installation. Kindly contact local service engineer for training.

You can connect through a special application software which will be connected to the database

Yes.

You can connect HQC Printer directly and for other printers through software

Yes Using additional Wi-Fi Modules for all models.

Yes . By using Cloud Software, it is possible to connect my ERP with KGK Machine remotely

All in One Coding Solution - Contact Us Today!

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